Last Updated: October 2025
Welcome to VPN Whale. These Terms of Service ("Terms") govern your access to and use of our website and services. By accessing or using our site, you agree to be bound by these Terms and our Privacy Policy.
Business Name: VPN Whale
ABN: 13 117 402 838
Address: Level 9, 1 York Street, Sydney NSW 2000
Email: contact@vpnwhale.com
If you do not agree to these Terms, please do not use our website or services. We reserve the right to update these Terms at any time, and your continued use constitutes acceptance of any changes.
These Terms are governed by Australian law, including the Australian Consumer Law (ACL) contained in Schedule 2 of the Competition and Consumer Act 2010 (Cth). Nothing in these Terms excludes, restricts, or modifies any consumer guarantees, rights, or remedies you may have under the ACL or other applicable Australian laws that cannot lawfully be excluded.
By using this website, you represent and warrant that:
We reserve the right to refuse service, terminate accounts, or remove content at our sole discretion, including if we believe you have violated these Terms.
VPN Whale operates as an independent information and comparison website. We may earn commissions when you click on links and make purchases through our site.
Key points you should understand:
We strive to provide accurate, helpful information to assist your decision-making, but you should conduct your own research and review the merchant's terms before making any purchase.
VPN Whale participates in affiliate marketing programs and may earn commissions from purchases made through links on our site. This is disclosed in accordance with Australian advertising standards and consumer law requirements.
We are an independent website and are not owned, operated, or directly affiliated with NordVPN or any other VPN service provider we may discuss or link to. Our affiliate relationships do not influence our commitment to providing accurate, balanced information.
We do not warrant, endorse, guarantee, or assume responsibility for any product or service advertised or offered by a third party through our site. We are not a party to any transaction between you and a third-party merchant.
The terms of any offer, sale, or promotion are solely between you and the third-party merchant. The merchant is responsible for:
We adhere to the terms and guidelines set forth by our affiliate partners, including NordVPN's affiliate program requirements, which prohibit misrepresentation, false claims, and misleading advertising.
The content on VPN Whale is provided for general informational and educational purposes only. It does not constitute professional advice of any kind, including but not limited to:
You should not rely solely on information from this website to make decisions. We recommend consulting with qualified professionals regarding your specific situation, especially concerning cybersecurity, privacy, and legal matters.
While we strive to keep information accurate and up-to-date, VPN technology, features, pricing, and services change frequently. We make no representations or warranties regarding the completeness, accuracy, reliability, or currentness of any content on our site.
If you provide your email address or other contact information through our site (e.g., via a contact form, newsletter signup, or inquiry), you consent to us using that information to:
You may opt out of marketing communications at any time by:
Your rights regarding personal information are detailed in our Privacy Policy, which is incorporated by reference into these Terms.
If we provide account functionality in the future, you are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. You must notify us immediately of any unauthorized use.
You agree not to use our website or services to:
Violation of this Acceptable Use policy may result in immediate termination of your access to our site and may be reported to law enforcement authorities where appropriate.
All content on VPN Whale, including but not limited to text, graphics, logos, images, software, and design elements, is the property of VPN Whale or our licensors and is protected by Australian and international copyright, trademark, and other intellectual property laws.
We grant you a limited, non-exclusive, non-transferable, revocable license to access and use our site for personal, non-commercial purposes, provided you comply with these Terms. This license does not include:
"VPN Whale" and associated logos are trademarks owned by us. Third-party trademarks mentioned on our site (including "NordVPN") are the property of their respective owners. Use of these trademarks does not imply endorsement or affiliation unless expressly stated.
If you submit any content to us (e.g., comments, feedback, testimonials), you grant us a non-exclusive, royalty-free, perpetual, worldwide license to use, reproduce, modify, and display that content for our business purposes.
VPN Whale displays information about third-party VPN services, including pricing, features, and promotional offers. Please note:
Always verify current pricing and terms directly on the merchant's website before completing a purchase.
To the maximum extent permitted by law (subject to your non-excludable rights under the Australian Consumer Law):
Our website and content are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to:
Important: Under the Australian Consumer Law, consumers are entitled to certain guarantees that cannot be excluded. Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, right, or remedy that you may have under the ACL or other applicable laws that cannot lawfully be excluded.
Where the ACL or other laws imply a guarantee, condition, or warranty that cannot be excluded, and we are able to limit our liability, then our liability is limited to (at our option):
To the extent permitted by law:
VPN Whale, its directors, employees, affiliates, and partners shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:
Our total liability to you for all claims arising from or related to our site or these Terms shall not exceed $100 AUD, except where prohibited by law.
We are not liable for any actions, omissions, representations, warranties, breaches, or negligence of any third-party merchants (including NordVPN or other VPN providers) or for any personal injury, death, property damage, or other damages resulting from your interactions with third parties.
To the extent permitted by Australian law, you agree to indemnify, defend, and hold harmless VPN Whale, its directors, officers, employees, affiliates, agents, contractors, and licensors from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable legal fees) arising from or related to:
This indemnity obligation will survive termination of these Terms and your use of our site.
Note: Nothing in this clause requires you to indemnify us to the extent that the claim arises from our negligence or unlawful conduct.
Our website contains links to third-party websites, including but not limited to VPN service providers like NordVPN, analytics services, social media platforms, and other external resources.
We are not responsible for:
Your interactions with third-party sites are solely between you and that third party. We encourage you to review the terms and privacy policies of any external site you visit.
The inclusion of any link does not imply our endorsement of the linked site, except where we explicitly state otherwise.
Your privacy is important to us. Our collection, use, and disclosure of your personal information is governed by our Privacy Policy, which is incorporated by reference into these Terms.
By using our site, you consent to our collection and use of your information as described in our Privacy Policy, which complies with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
Key points:
Please review our Privacy Policy for complete details.
We reserve the right to suspend or terminate your access to our site at any time, with or without notice, for any reason, including but not limited to:
You may stop using our site at any time. If you have subscribed to any communications or created an account (if applicable), you may request deletion of your information by contacting us at contact@vpnwhale.com.
Upon termination:
These Terms are governed by and construed in accordance with the laws of New South Wales, Australia, and the Commonwealth of Australia, without regard to conflict of law principles.
You agree that any disputes arising from or relating to these Terms or your use of our site shall be subject to the exclusive jurisdiction of the courts of New South Wales, Australia, and you consent to the jurisdiction of such courts.
However, nothing in this clause limits your rights under the Australian Consumer Law or prevents you from bringing a claim in the courts of your state or territory of residence where the ACL permits.
These Terms are subject to the Australian Consumer Law contained in the Competition and Consumer Act 2010 (Cth). Where a term is inconsistent with the ACL, the ACL will prevail to the extent of the inconsistency.
If you have a complaint or concern about our site, services, or these Terms, please contact us first so we can attempt to resolve the issue:
Email: contact@vpnwhale.com
Postal Address: Level 9, 1 York Street, Sydney NSW 2000
We will acknowledge your complaint within 5 business days and will make reasonable efforts to resolve it within 30 days.
If we are unable to resolve your complaint to your satisfaction, you may have options for external dispute resolution, including:
Nothing in this clause prevents you from seeking legal remedies through the courts if informal resolution is unsuccessful. Under the ACL, consumers may seek redress through civil proceedings.
We reserve the right to modify, update, or replace these Terms at any time at our sole discretion. Changes may be made to reflect:
When we make material changes to these Terms, we will update the "Last Updated" date at the top of this page. We may also provide additional notice, such as a banner on our site or an email notification (if you have provided your email address).
Your continued use of our site after changes are posted constitutes your acceptance of the revised Terms. If you do not agree to the updated Terms, you must stop using our site.
We encourage you to review these Terms periodically to stay informed about how your use of the site is governed.
Last Updated: October 2025
If you have any questions, concerns, or feedback about these Terms of Service, please contact us:
VPN Whale - Legal Department
Email: contact@vpnwhale.com
Postal Address: Level 9, 1 York Street, Sydney NSW 2000
ABN: 13 117 402 838
We will make every effort to respond to your enquiry promptly and address your concerns in accordance with applicable laws.
For privacy-related matters, please refer to our Privacy Policy or contact our Privacy Officer at privacy@vpnwhale.com.